When a breakdown occurs, you may bring your vehicle to any Dealership or repair shop, with an ASE certified mechanic, of your choice. Patriot Warranty will take it from there! We speak directly with your shop and pay directly to the shop. Roadside assistance and rental car is included with all of our protection plans.

Yes. The majority of Dealerships revenue comes from their repair center. PATRIOT WARRANTY maintains a great relationship with all repair shops. Because we pay directly to the shop for any claims, repair shops are inclined to accept our service and payment.

If you decide to sell your vehicle, the coverage can be transferred with NO FEE to the new owner. An excellent sell incentive.
If you chose to purchase a new vehicle and traded in or sold your current vehicle, call to speak with a representative to see if any unused portion of your protection can be transferred to the new vehicle protection plan.

We are certain you will love our service. But for any reason you would like to cancel your protection plan; you may cancel within 30 days of your purchase for a FULL refund. After 30 days you will receive a pro-rated refund for any unused portion of your protection plan.

Patriot Warranty plans pay for PARTS, LABOR & ROADSIDE ASSISTANCE for any covered repair.

Towing, rental car, lock out, dead battery, emergency out of gas & trip interruption is included with all of our protection plans. Please call us at any time for easy and immediate customer service. We will be happy to help you!

Being a vehicle owner can be costly. Repairs are extremely expensive and unfortunate. An Patriot Warranty takes your headaches away with our quick and efficient customer service team. One repair with our protection can easily save a customer thousands of dollars. It is advised and in some ways required to have protection.

YES! Be sure to mention if you or your household already has roadside assistance, AAA, or any military experience. We appreciate you & your vehicle and will do our very best for you!

A “warranty” comes with a vehicle purchase and is included in the original vehicle price which provides specified coverage for the repair of the vehicle within a given period of time.

Manufacturers do not provide an extension of these warranty terms. However, car dealers and companies like PATRIOT WARRANTY sell “vehicle service contracts” or “protection plans” which are similar in purpose to the manufacturer’s warranty in that they cover repair costs for specific components of the vehicle after the manufacturer’s warranty expires.

PATRIOT WARRANTY’s coverage plans assures that parts, labor, and sales tax if specified in the extended warranty) required for replacement or repair of covered parts in your vehicle will be paid on your behalf by the administrator of your Extended Service Program.

A term often used as rating reference for Insurance Companies.

The administrator is the department that accepts your claims and works with the repair facility to ensure that your claim is handled properly. For example, Patriot Warranty is the Administrator of your extended service program. We are the company that will work directly with your repair facility as well as we pay your repair facility directly for all covered claims. Brokers are not administrators. When you purchase from a broker you deal with more than one party.

A certification developed by the National Institute for Automotive Service Excellence to designate competent mechanics. Prospective candidates must pass at least one exam and provide proof of two years of relevant work experience. To remain certified, those with ASE credentials must be retested every five years.

The authorizations department must give prior-authorization before repairs are started.

Is a term that truly, in our opinion, does not exist. There is no plan that an extended service program company can offer you that is a “BUMPER TO BUMPER”. Any company that will use this term to sell you a plan, is just trying to reel you in by using a term that will make you feel comfortable with the purchase but in essence you will not get a bumper to bumper plan. Steer clear of companies using this term.

Items that are typically not covered under an extended service program or automobile protection contract because they wear out during use. For example, batteries, wiper blades, tires, etc.

An agreed upon amount that a vehicle owner must pay to the repair facility for work to be done on the vehicle. Depending on the program the deductible could be $100, $50 or $0.

The exploration the repair facility performs in order to determine the necessary repairs needed for your vehicle.

The group of components that send power from the engine to the wheels of the vehicle. This includes the transmission, driveshaft, differentials, and u-joints.

An extended service program that covers parts of your engine, transmission, and drivetrain assembly.

Automobile protection that lists every vehicle part that is covered by the plan. If the part is not on the list then it is not covered by the plan.

A company that insures that the administrator will be able to financially fulfill the obligations for the extended service program and pay for the repairs to your vehicle. Also referred to as the obligor.

Vehicles that repeatedly fail to meet standards and guidelines are referred to as ‘lemons’. There are Lemon Laws set in each of the states to help protect consumers from these vehicles. Please refer to your local, state and federal lemon laws for additional information.

The routine maintenance that is recommended by the manufacturer of the vehicle to keep it in top running condition. This includes oil changes, tire rotations, fluid levels, wheel alignments, hoses, belts, tune-ups as found in the vehicle’s maintenance book.